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Delete your account

Last updated: 17 July 2026

You can delete your Bangoo account and associated data at any time. Here's how.

In the app

Open the app, go to Profile, and choose the delete-account option. This permanently removes your profile and learning data.

By email

Prefer email? Write to support@bangoo.ai from your account's email address (or include enough detail to identify your account) and ask us to delete it. We'll confirm once it's done.

What gets deleted

Your profile (name, preferences, learning settings) and your progress data (XP, streaks, completed lessons) are permanently removed.

We may retain limited records where the law requires it — for example billing records held by the app stores, which are managed under their own policies.

Subscriptions

Deleting your account does not automatically cancel a store subscription. Cancel it in your App Store or Google Play account settings to stop future charges.